At lv88, we believe gaming should be an enjoyable form of entertainment, not a source of stress or financial hardship. This page provides all the information, control tools, and guidance you need to ensure your gaming experience always stays in control and responsible.
Online gaming can be an enjoyable form of entertainment when done responsibly. However, like any form of entertainment, it requires awareness and self-discipline. Problem gambling can have serious consequences not only on your finances, but also on personal relationships, mental health, and overall quality of life.
Lv88 takes this responsibility very seriously. We do more than provide a gaming platform — we also invest in infrastructure that helps members continue playing in a healthy and responsible way. From self-configurable deposit limits to long-term self-exclusion programmes, all these tools are designed with one goal: keeping you in control at all times.
If at any point you feel gaming is starting to interfere with your daily life, don't wait. Use the tools we provide or reach out to our support team, available 24 hours a day, 7 days a week.
lv88 Principles: The most valuable win is when you can enjoy gaming without it affecting your overall wellbeing. Play for entertainment, not to chase losses.
Lv88 provides a range of control tools that you can activate directly from your account settings. All tools take effect immediately and are designed to help you stay in control.
Set the maximum deposit amount allowed within a given time period. Once the limit is reached, any further deposit attempts will be automatically blocked until the limit period expires. Limits can be reduced immediately, but increasing a limit requires a 24-hour waiting period.
Set the maximum amount of losses you are willing to accept in a day, week, or month. Once the loss limit is reached, your account will be blocked from placing additional bets for that period, protecting you from uncontrolled losses.
Set a maximum session duration for each gaming session. When the set time is nearly up, the system will send you an alert. This feature helps you stay aware of how long you have been playing and prevents you from losing track of time.
Set a short break period of 24 hours to 6 weeks whenever you feel you need a pause. During this break, you will not be able to login or place any wagers, giving you time to reflect and reassess your playing habits.
If you feel your gaming problem is serious, you may apply for self-exclusion for a period of 6 months, 1 year, 3 years, or permanently. During this period, your account will be fully closed and you will not receive any marketing communications from lv88.
Monitor your gaming patterns through detailed activity reports accessible directly from your account dashboard. Review total time spent, deposit amounts, and your wagering patterns to assess whether your gaming habits remain within healthy limits.
Activating self-control tools on lv88 is simple and can be done in just a few minutes.
Need Immediate Help? If you are unsure how to use these control tools, contact the lv88 support team via live chat. We are here to help at any time.
The table below summarises all available control tools and when they take effect.
| Control Tools | Available Period | Status |
|---|---|---|
| Daily Deposit Limit | Takes effect immediately | Active |
| Weekly Deposit Limit | Takes effect immediately | Active |
| Monthly Deposit Limit | Takes effect immediately | Active |
| Loss Limit | Takes effect immediately | Active |
| Session Time Limit | Takes effect immediately | Active |
| Mandatory Break (Cool-Off) | 24 hours – 6 weeks | Immediately |
| Self-Exclusion | 6 months – Permanent | Immediately |
Important: Increasing a deposit limit or cancelling a mandatory break requires a minimum waiting period of 24–48 hours to allow time for reconsideration. This is a protective measure for your safety.
Identifying the signs of problem gambling early is a crucial step toward getting help in time. Take note if you find yourself in any of the following situations:
Borrowing money from family, friends, or financial institutions solely for gambling purposes is a serious warning sign.
Continuing to play in an attempt to recover money already lost, even as losses continue to grow.
Lying to loved ones about how much time or money you have spent on gaming.
Gaming begins to interfere with work, studies, or family responsibilities — such as missing work or forgetting to pay bills.
Feeling restless, irritable, or stressed when not playing, or relying on gaming to cope with everyday pressures.
Has attempted to cut down or stop playing multiple times without success, or time spent gaming continues to increase.
If you recognise yourself in any of the signs above, this is not the time to feel ashamed. Many people face the same challenges. Contact the lv88 support team or activate the self-exclusion tool now. Seeking help is a sign of strength, not weakness.
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to contact our support team or activate the self-control tools.
S1 Have you ever played longer or spent more money than you originally planned?
S2 Have you ever gambled to escape problems, work stress, or feelings of sadness?
S3 Has money spent on gaming ever affected basic necessities such as rent, food, or bills?
S4 Have loved ones ever complained about or expressed concern over your gaming habits?
S5 Have you ever felt the need to keep playing with larger amounts to get the same level of excitement?
S6 Have you ever felt guilty, regretful, or stressed after a gaming session?
This is not a diagnostic test. This is a self-reflection tool to help you assess your relationship with gaming. If you feel you need to talk to someone, the lv88 support team is ready to listen without judgment.
A quick guide to keeping your gaming experience positive and enjoyable.
Here are answers to frequently asked questions about responsible gaming at lv88.
Join the lv88 community of responsible players. Access all self-control tools for free right after registration.
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